Content for Metropole Historic Hotel in Saigon Vietnam

A historic luxury landmark since 1901, located in central Hanoi, near the Old Quarter. Still retaining the hotel's original grandness, rooms feature an elegant neo-classical theme or classic French decor. The actual bomb shelter is still intact and available for tours—the same place Joan Baez was. American folk singer and antiwar activist stayed for 12 days during the 1972 December bomb raid.

I visited this property hoping to make some improvements, but they were already doing everything right. While I completed an analysis, I didn't see any area for improvement, and I was sure to let them know.

Additional tasks included:

• Visiting, staying, and assessing the operations at the property

• Experiencing the historic property tour, bomb shelter, meditation, and French dining scene

• Meeting with local staff to learn of the property functions